Home ›› Managed Services Overview

 

What are Managed Services?

In the last few years many businesses, large and small, have realized that IT resources are hard to find,   hard to manage and hard to keep.  They’ve also found that traditional hourly “outsourcing” does not work.  The managed services model gives companies access to qualified, specialized people, and to world-class management and monitoring tools and processes at a low, flat monthly fee. 

What is included in a Managed Services Offering?

• Professionally staffed and managed help desk
• Unlimited support
• Web-based off-site data storage and disaster recovery
• 24 x 7 x 365 monitoring on all networked devices
• Preemptive action on server outages
• Guaranteed service levels and response times
• IT vendor management
• Strategic planning and budgeting

 

What are the benefits of a Managed Services Contract?

• Predictable IT costs
• Reduced down time
• Eliminated billing concerns
• CIO level guidance
• Virtual staff of IT specialists
• Better systems providing better information to run your business

 

What our customer’s are saying:

“Our systems and service are immeasurably better.  We are going on our fourth year of fixed IT cost and we don’t have to manage an IT staff.  Run Business Solutions Managed Services is the best thing we’ve ever done.”

  - Jud Hicks, Frank Phillips College

“In our business it’s critical that our systems work all the time.  It’s nice to know that someone is always watching and someone is always available.  I don’t have to worry about tracking someone down; the guys at Run just take care of things.”

  - Alan Kennon, Amarillo Diagnostic Clinic

“Our old provider was hard to find, too busy to get to our issues quickly and billed us for every single minute and then some.  Now my people can get their issues resolved fast without worrying about the bill.”

  - Alan Hagemeier, J. Lee Milligan, Inc.