Run IT Managed Services for Education
In the last few years many businesses, large and small, have realized that IT resources are hard to find, hard to manage and hard to keep. They’ve also found that traditional hourly “outsourcing” does not work. The managed services model gives companies access to qualified, specialized people, and to world-class management and monitoring tools and processes at a low, flat monthly fee.
Services can be tailored to meet your needs. Most clients prefer Run IT to manage all of their IT needs. Frank Phillips College is able to offset costs to maintain a static budget by allowing Run Business Solutions to manage their full suite of IT services.
Click here to see a list of Run IT Managed Services.
Not in all cases. Frank Phillips was able to reassign 2 of 4 existing staff to other positions that better met their skill set. Other clients have been able to retain staff to handle specific tasks unique to their skill set.
No. All calls are handled from our support center in Amarillo, Texas. The quality of our employees and their skills beyond the technology is very important to us.
Not likely. We do have clients that require full-time, on-site resources, but this is extremely unique. Once your systems are configured to run properly, your campus most likely will not have the demand for a full-time resource.
Our remote monitoring and management tools allow us to control your computers and servers as if we were sitting in front of them. In fact, Frank Phillips College experiences faster, more effective response times because they do not have to wait for an IT staff person to make their way across campus.
Click here for our response time guarantees (Cut from sample agreement).
We utilize a depot replacement strategy that will allow virtually anyone to unplug the old PC and replace it with a new one. Our support staff can remotely configure specific user preferences in a matter of minutes. Obviously, we’ll be on campus implementing projects and the more complex administrative and maintenance tasks.
The travel costs can be absorbed in a properly managed budget.
Utilizing a good network strategy and disaster recovery plan will minimize these possibilities. Most likely, your on-site staff does not have monitoring tools capable of reporting problems that will lead to an outage. They may not have a plan for recovery, or not have tested the plan if one exists. They may lack the management skills and experience to effectively communicate and restore order during a crisis. Run Business Solutions has the tools and experience to handle these situations better than your on-site staff.
Good network strategy will keep your data safer and less vulnerable than it is today.
It is a simple matter of using the same money smarter. It starts with hardware purchases. Our buying power is stronger than yours. Next we redirect those savings toward strategic system investments, which in turn provide tangible returns beyond the IT budget. These savings can then be reinvested for on-going care and feeding, keeping you in step with new technology.
Most likely, nothing upfront. Most colleges are spending a lot of IT dollars without a plan. The result is money spent in the wrong places with little or nothing to show for it. It will take time and upfront investment to change this. However, over the long haul, your IT costs will become more manageable with much better results.
No. Obviously, we recommend only the systems that have a proven track record and fit, technologically, within your strategic plan. However, technology always produces a better mouse trap. Our job is to make sure you are ready technologically and financially to cease those opportunities when they arise.
Engaging a managed services provider is a big step, but the results are undeniable. You will need:
Planning an on-site evaluation. We do not charge for the evaluation. The result is a proposal for our services and a meaningful overview document that will be valuable to campus leadership and your board.